ISO 9001 Certification

Evolution of ISO 9001 Certification

The latest version of ISO 9001 Certification is known as ISO 9001:2015 Certification. It was first published in 1987 and last revised in the year 2015.

What is ISO 9001:2015- Quality Management System?

ISO 9001:2015 certification is a quality management standard that demonstrates the organization’s ability to provide products and services that meet customer and legal requirements. It is a set of policies, procedures, and processes to implement and maintain a quality management system within the organization.

ISO 9001 standards provide management tools and techniques to improve customer satisfaction and assist organizations in increasing efficiency. Quality management functions to achieve Quality Assurance and Quality Control.

Quality Assurance aims to design processes to produce products and services of appropriate quality and focuses on every aspect of the system, including suppliers and customers.

Quality Control focuses on operations related to producing the product or services and intends to eliminate factors that might cause undesired outputs.

Importance of ISO 9001:2015 Certification

ISO 9001 Certification is a universal standard for Quality Management System and one of the most used ISO standards. Over 1.1 million certificates have been issued in 178 countries.

85% of the certified organizations report benefits, such as higher demand for products and services, increased market share and improved business operation. Organizations with ISO 9001 Certification are more competent and pay 7% more on average.

ISO 9001 certification is the only standard in the ISO 9000 family of standards that requires certification. An entire organization seeks Certification, but the scope of the QMS can be accommodated to improve performance at a particular facility or department.

ISO 9001:2015 Quality Management and its All Major Aspect in a Business

Quality management is a key to success, when we talk about business growth and its performance. That promotes client relations and plays a role for the wellbeing of business. To ensure the success in a business the quality of products and services will be maintained to all levels. This includes the planning, decision, and quality of procedure.

Quality is not only about ensuring the final product but also includes the process and the efforts behind the result. Higher profitability is a crucial part of great quality. Higher the quality promotes higher profits. And for this it requires a high investment in a market. Minor failures in a company translate into the company’s manufacturing and service cost. And earning from this prevented the company’s expenditure and increased the market share and sales.

Efficient management grows the business and makes it more sustainable and promotes the productivity. This will help to make the changes with competitor’s business. and promotes customer satisfaction. Customers expect the standard of product from the company they purchase, without the quality the customer will deny purchasing from you, because nowadays customers keep quality over quantity and don’t waste their hard earned money on the things which aren’t worth the same. Keep quality a priority that is maintained in each and every substance in a company and enhances customer peace of mind.

Higher standards of a product attracts the customer to purchase back, and for this the crucial part to make essential changes, improves the quality, update product as the time and affordable, this has resulted in the customer loyalty and customer come back to you for other products.

What is ISO 9001 and its principles?

The ISO 9001 Certification places the concept of process management at the heart of the standard. It consists of eight core quality management principles that act as a common foundation for all standards relating to quality management. These are the eight principles

1. Customer focus – It evaluates the organization’s objectives and initiatives to meet customers’ needs and requirements. The principle focuses on product performance and customer service.

2. Leadership – This principle aims to establish a quality-minded culture. The top-level management plays a crucial role in establishing and maintaining work environments that engage people and achieve quality objectives.

3. Engagement of People – It is one of the essential principles of ISO 9001 certification and focuses on making employees more competent, dependable, empowered, and better. It helps in the personal and professional development of the employees by establishing effective communication within the organization.

4. Process Approach – It focuses on linking all the business processes in a single system and helps in achieving more predictable and consistent outcomes. It helps an organization to focus on operations that need improvement.

5. System Approach to Management – The process approach is a part of the system approach. It focuses on developing a cohesive system and improving individual performance by understanding, analyzing and managing interrelated business processes.

6. Continual Improvement – Improving business operations is an on-going process. It requires an organization to identify potential risks and opportunities and formulates strategies to eliminate risks and reap opportunities.

7. Evidence-based Decision Making – It follows an evidence-based approach to the decision-making process. It evaluates all the data and implements appropriate tools and methods. The importance is given to understand the cause-and- effect relationships and potential unintended consequences.

8. Relationship Management – Establishing good relations with relevant partners, business associates, vendors, stakeholders, and investors is significant for an organization to ensure the continuity of the supply chain. Sustained success is more likely to be achieved when the organization manages relationships with all of its interested parties to optimize their impact on its performance.

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Frequently Asked Questions

What is the latest version of ISO 9001 Certification?

The latest version of ISO 9001 Certification is ISO 9001:2015 Certification, published in the month of September 2015. It basically aims to meet and enhance customers’ and other stakeholders’ satisfaction through effective application of the processes and also any organization regardless of its type, size, or products and services it provides, can apply for it.

What is the aim of ISO 9001 Certification?

ISO 9001 Certification is a globally recognized standard for Quality Management Systems (QMS) which basically aims to cut costs and optimize all the processes operating in your organization and helps your organization to meet all the requirements of the customers and other stakeholders.

How can I apply for ISO 9001:2015 for my company for quality?

First of all, you need to choose an internationally accredited certification body meeting all the requirements of IAS Accreditation such as SIS CERTIFICATIONS. Then an application shall be created, where all the rights and obligations will be included and will be confidential between both the applicants and the registrar. After that, the ISO auditor will review the relevant documentation related to various procedures followed in your organization. The auditors will identify gaps, and if there are any gaps you have to prepare an action plan in order to remove these gaps. Then, there will be initial certification audits which will be followed by: Stage I – where the auditors will check the changes made in your organization according to requirements. Stage II – where the auditor will do their final audit for the certification. As the auditors will approve all your processes then they will make a report and send it to the registrar. They will then grant you the ISO 9001:2015 certification.

Is ISO 9001 certification right for me? / Why become ISO 9001 certified?

Having an ISO 9001 certification is important for any organization because it helps you to lower your cost amount, maximize your profits ability in the organization. The benefit of a quality management system also helps you to earn new customers and retain those customers for a long period.

How do I maintain ISO 9001 certification?

Just because you received an ISO 9001 certification, your task is not complete. For proper functioning of the management system, you need to maintain the ISO 9001 certification. For that, your company has to continually undergo an annual surveillance audit for the period of three years. After completion of the validity period, you need to get recertified.

How long is an ISO 9001 certificate valid for?

Basically, an ISO Certificate is valid for three years. And during this time period of three years, a surveillance audit is conducted on an annual basis to ensure that ISO quality standards are being maintained by the organization.

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